Privacy Policy | Bookify

1. Introduction

Bookify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online booking platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Email address, password, and business details when you register
Booking Information: Name, email, phone number when making appointments
Business Information: Business name, address, phone, services, and working hours
Payment Information: Billing details for subscription services (processed securely by third-party providers)
Communications: Messages and feedback you send to us

3. Automatically Collected Information

When you use our Service, we may automatically collect:

Device information (browser type, operating system)
IP address and general location
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and manage appointment bookings
Send appointment confirmations and reminders
Communicate with you about your account or bookings
Process subscription payments
Respond to your inquiries and support requests
Send marketing communications (with your consent)
Analyze usage patterns to improve user experience
Protect against fraud and unauthorized access

5. Information Sharing

We may share your information in the following circumstances:

With Businesses: When you book an appointment, your contact details are shared with the business
Service Providers: Third parties who assist in operating our platform (email, payment processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Business accounts retain customer booking history for their operational needs. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Opt-out: Unsubscribe from marketing communications
Restriction: Request limitation of processing

To exercise these rights, please contact us at the email below.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and for authentication purposes. You can control cookies through your browser settings, but disabling them may affect the functionality of our Service.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@bigcts.com.